Katiak :  Sales Terms and Conditions

Dispatch and Transportation

Our products, when the weight is more than 500kg or the total cost more than 600E, will be transported throughout the Iberian Peninsula with carriage paid. All other products will be transported carriage forward. We remind the receiver of their legal obligation, according to Trade Code Article 366, to verify their order on receipt. When the orders are sent out of the European Union and to Canary Islands, Ceuta, Melilla and Andorra, any tariffs and added taxes will be paid by the receiver in accordance with current law provisions.

All orders are transported at the expense and risk of the buyer, and it is consequently, the buyer's responsibility to contact the insurers or transporter directly, should there be any problems.

Todas las expediciones viajan por cuenta y riesgo del comprador, y es por tanto, de su exclusiva incumbencia el formular las correspondientes alegaciones a la empresa de transporte o aseguradoras.

Payment conditions

Payment will be made via Giros or Direct Debit. A discount will be given to those who pay in cash or by bank transfer in the first thirty days after billing.

Should a bill or instalment not be paid, for reasons attributable to the buyer, he should assume the involved costs, in addition to a delay fine of 3% of the monthly payment.

Complaints and Returns

Should the client not be totally satisfied with the product, they must make it known to Katiak in the first 15 days following billing.


Katiak S.A will not be held responsible for any damage caused due to the misuse of the equipment.


The resolution of any discrepancy which these general sales conditions may bring about, or litigation due to either side failing to fulfil its responsibilities, will be dealt with by the Courts of Biscay.

Added Charges

For orders of a total cost less than 60E, there will be an added administrative cost.

For certificates issued by Katiak a supplement will also be charged.

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